Education
University of Colorado at Colorado Springs
Bachelors of Science: Computer Science
Notable topics: Algorithms, Software Engineering, Computer Architecture, Database Management, C#, Python, Compiler Design
GPA: 4.0
Nicholos Merrill
Computer Science senior college student with cloud engineering, software development, leadership, and customer service experience.
Experience
Jr. Programmer
Responsibilities:
- Investigate and implement required functionality at the software level.
- Create applications and shell scripts for single board computers and LAN networks on drones.
- Document these programs and configurations for use by other engineers.
Key Accomplishment: Created a system to solve a key operations issue that grealy increased efficiency across all projects. (Cannot provide further details due to non-disclosure.)
Developer Support Engineer 3
Responsibilities:
- Provide technical guidance and direction to teammates.
- Help analyze and implement business processes.
- Perform quality analysis to meet client demand.
- Support API Management, Batch, Cloud Service, and ARM deployments on Azure.
- Assist enterprise-level customers with implementing cloud-based products.
- Collaborate with an international team to solve unique issues in Azure.
Key Accomplishment: To address knowledge gaps with new engineers, created and curated both a internal knowledge base and a collaborative triage for the team, resulting in significantly increased confidence and effectiveness teamwide.
Developer Support Engineer 2
Responsibilities:
- Support API Management, Batch, Cloud Service, and ARM deployments on Azure.
- Assist enterprise-level customers with implementing cloud-based products.
- Use database queries and collaborates with international team to find RCA of various issues.
- Collaborate with an international team to solve unique issues in Azure.
Key Accomplishment: Identified a major outtage for a European country's critical infastructure that was not gaining traction due to unclear scope. Took ownership, and coordinated related teams to resolution, resulting in a significant reduction in outtage time. (Further details unavailable due to non-disclosure.)
Cloud Account Management Support Engineer 1
Responsibilities:
- Support subscription management, cloud deployments, and account authentication on Azure.
- Coordinate efforts of multiple international teams to solve complex issues on the Azure platform.
Key Accomplishment: In order to address inefficiences in team workflow and poor adherance to internal processes, created a workflow optimization tool that automated aspects of adherance and removed repetitive actions from engineer workflow, resulting in improved adherance and engineer efficiency.
Projects
yWait
Description: A web app that allows users to compare busyness of multiple locations to determine the best times to go to different businesses.
My Role: Sole creator
Minesweeper
Description: A fully functional Minesweeper game built on events in the .NET Framework.
My Role: Sole creator
OBS Studio
Description: The world’s most popular open-source streaming and video recording suite. A multi-platform media management tool built on C and C++.
My Role: Identified a flaw in semaphore logic that caused timestamp logic to fail, resulting in a rapid fastforward when videos were reset after pausing.
Jellyfin Web Frontend
Description: Web frontend for most clients of the Jellyfin media management tool. Uses node.JS and Javascript to implement event-based frontend.
My Role: Debugged and contributed fix to a UI error caused by improper event assignment.
Certifications
Microsoft Certified Solutions Associate (MCSA) - Universal Windows Platform
Demonstrates expertise at implementing Universal Windows Platform apps that offer a compelling user experience across a wide range of Windows devices.
Microsoft Technology Associate (MTA) - Software Development Fundamentals
Demonstrates knowledge in fundamental technical concepts and validates core technical knowledge.
Dear reader,
Thank you for taking the time to review my CV. If you wish to work with me in the future, please reach out using my contacts below. With several years of enterprise-level technical experience and a successful academic career, I am excited to provide my expertise towards future projects!
Technologies
- Linux
- Bash
- Python
- C
- C++
- Azure
- REST
- C#
- .NET
- Azure Active Directory
- MVC (Django)
- HTML
- Java
- Javascript
- SQL